Listen, ask what would help, and offer one step, like sitting with them during...

https://highstylife.com/is-it-better-to-say-you-have-a-problem-or-i-noticed-you-look-tired/

Listen, ask what would help, and offer one step, like sitting with them during a call. Say, “I’m here. Want help finding support?” Set kind boundaries. They may need more than one conversation before they’re ready to accept help.