How a $3.2M SaaS Product Recovered After Post-Launch Support Was Dropped

https://www.bookmarking-jet.win/when-a-loan-officer-trusted-one-ai-score-maria-s-story

When Post-Launch Support Became an Afterthought: The Early Story In Q1 2021 a mid-stage SaaS company—revenue roughly $3.2 million ARR—released a major module aimed at enterprise customers