Google reviews are vital to your reputation, but not every negative comment is...

https://www.romeo-bookmarks.win/getting-a-bad-review-removed-isn-t-easy-but-it-s-not-impossible-if-a-review

Google reviews are vital to your reputation, but not every negative comment is fair. Some reviews can actually be removed if they violate Google’s specific policy guidelines. While success is never guaranteed, you can improve your odds by acting quickly