AI voice agents are improving phone support by cutting end-to-end latency, so...

https://rileysnewcolumn.readspirex.com/posts/what-is-a-warm-transfer-and-why-it-matters-for-ai-voice-agents

AI voice agents are improving phone support by cutting end-to-end latency, so customers get faster responses without waiting. They also handle barge-in smoothly, letting callers interrupt and speak naturally