AI voice agents are changing phone support by cutting down wait times through...

https://fair-wiki.win/index.php/AI_Voice_Agent_vs_IVR_Menu_%E2%80%93_What_Is_Actually_Different_Now%3F

AI voice agents are changing phone support by cutting down wait times through fast end-to-end latency and better turn detection. These features help agents quickly understand when a caller speaks, so the conversation flows naturally