After testing AI platforms for years, I’ve seen teams hit 70% automation in...

https://mighty-wiki.win/index.php/Gartner_Says_91%25_of_CX_Leaders_Feel_Pressure_to_Use_AI_%E2%80%93_What_Should_I_Do_First%3F

After testing AI platforms for years, I’ve seen teams hit 70% automation in just a week. The key? Knowing when AI should assist agents versus handling issues end-to-end. In 2026, smart automation means cutting costs to around $0